Dan Sunderland

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Activity overview

Latest activity by Dan Sunderland
  • Dan Sunderland created an article,

    Ongoing Incidents

      Currently, there are no ongoing incidents.     Resolved Incidents Subject: Enabling of Salesforce Winter '21 Release Update Posted: Wednesday 7th October 2020 Product: SuMo (All versions) Descri...

  • Dan Sunderland created an article,

    Sensai Automated Upgrade

    You should have already been provided with a URL for installing the latest Sensai package that is applicable for your setup; please contact CloudApps if you have not received it. To begin the insta...

  • Dan Sunderland created an article,

    Sensai Guidance

    The following section provides recommendations and guidance regarding the configuration of the Sensai platform and its components. This section is intended to detail any specific functionality with...

  • Dan Sunderland created an article,

    Sensai Deployment

    Sensai currently provides two broad types of functionality for customers -  AI Forecasting capabilities that have been specifically designed for sales managers and leaders, and AI Guided Selling on...

  • Dan Sunderland created an article,

    Sensai Post-Install Steps

    Info: The user who installed the package will automatically be assigned a Sensai licence, all other users in the org will also be automatically assigned a Sensai licence. However, a SuMo licence wi...

  • Dan Sunderland created an article,

    Sensai Installation

    There are two Sensai packages that can be installed into Salesforce orgs which provides access to Sensai's Guided Selling features. Customers should install the package that is applicable for their...

  • Dan Sunderland created an article,

    Sensai Prerequisites

    Before attempting to install the Sensai for Salesforce package, the System Administrator must ensure that the following prerequisites are met in order to successfully complete the installation.   S...

  • Dan Sunderland created an article,

    Sensai Releases

    What's New? This article summarises all the releases of Sensai, including details on changes that have been introduced within each version, starting with the most recent Generally Available release...

  • Dan Sunderland created an article,

    SuMo Releases

    What's New? This article summarises all the releases of SuMo version 8 and 7, including details on changes that have been introduced within each version, starting with the most recent Generally Ava...

  • Dan Sunderland created an article,

    Opportunity Insight & Prediction Setup

    The following sections give details on how to set up and configure the Prediction functionality that is available in Opportunity Insights, as well as how to deploy Insight & Predict in your Salesfo...