Unsupported Base Behaviours

The following Base Behaviour configurations are not supported and should not be used as it may lead to errors or undesirable results

Scheduled Base Behaviours should not contain Behaviour Criteria that is configured to use the following operators or functions as they are not supported

• RELATED_TO
• CEILING
• CONTAINS
• FLOOR
• ISBLANK
• LEFT
• LEN
• LOWER
• NOW
• TEXT
• TIMEVALUE
• TIMEGMT
• PRIORVALUE
• All operators that start 'IS' (e.g. ISINCREASED)

The 'Action' When a record is created, or when a record is edited and did not previously meet the rule criteria cannot be used in conjunction with IS based (e.g. ISCHANGED) functions or conditions

When field comparisons are defined in Behaviour Criteria, only fields of the same type should be used, i.e. you cannot compare an integer with a date/time field.

For example, using comparisons on date or date/time fields:

(Case.ClosedDate - Case.CreatedDate < 2) && Case.IsClosed